Get in Touch
Whether you’re planning your first island getaway or returning to a favorite villa, we’re here to help. Reach out for direct booking support and local recommendations.
Email Us
ingrid@lazydogtravel.com
Support Hours
Monday - Friday, 9:00 AM - 5:00 PM EST
Frequently Asked Questions
What are the check-in and check-out times?
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Check-in is at 4:00 PM and check-out is at 10:00 AM. This window allows our professional cleaning team to ensure every home is spotless and perfectly prepared for your arrival.
Are your vacation homes pet-friendly?
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Lazy Dog Villa is proud to be pet-friendly, as we love our four-legged travelers! Villa LuLu generally maintains a no-pet policy. Please check the specific house rules for each property before booking.
What is your cancellation policy?
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We offer transparent cancellation terms. Generally, bookings can be cancelled for a full refund up to a certain period before arrival. Please refer to your booking confirmation or our full Cancellation Policy for specific timelines.
Do you provide beach gear for guests?
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Absolutely! We provide essential beach gear including chairs and umbrellas, so you can focus on relaxing by the ocean without worrying about the packing list.
Why is it better to book directly with you?
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Booking direct ensures you get the best possible rates by avoiding third-party platform fees. It also connects you directly with our family-run hosting team for personalized service and support.